Melissa McConkie

Brigham Young University · Pre-Business · Meliski@byu.edu

Experience

Swig

Team Member

Provide friendly, upbeat service by greeting customers, taking orders, explaining menu items, and offering personalized drink and treat recommendations.

Ensure a positive customer experience by addressing questions or concerns quickly and professionally.

Prepare and serve drinks, cookies, and other menu items according to recipes and quality standards.

Operate the register to accurately process payments, including cash, credit/debit cards, and gift cards.

Keep the workspace clean and organized, including wiping down surfaces, restocking supplies, and taking out trash as needed.

Unpack and put away shipments, ensuring inventory is stored properly and neatly.

April 2025 - August 2025

Vacation Rental Cleaning

House Cleaner

Perform thorough cleaning of all areas within the property and sanitize high-touch surfaces.

Wash, dry, and neatly fold laundry.

Conduct regular inspections and report maintenance issues.

Coordinate with maintenance personnel to ensure timely repairs.

Maintain flexibility to meet client cleaning schedules.

May 2023 - March 2025

Zeppe’s Italian Ice and Frozen Custard

Team Member

Greet customers and assist with orders, explaining menu items and answering questions.

Handle customer complaints and ensure satisfaction.

Prepare and serve menu items according to store standards.

Operate the cash register and process payments including cash, card, gift cards, and Venmo.

April 2021 - August 2022

Education

Brigham Young University

Bachelor's Degree
  • Pre-Business
  • Current

Utah Tech University

Associate of Science
  • General Studies
  • 2025

Success Academy

High School Diploma
  • 2025

Key Skills

  • Detail oriented
  • Organized
  • Time management
  • Quick learner

Accomplishments

    • High School Band Council – Wind Ensemble
      Help plan activities, run the Region band competition hosted at the school, and assist fellow students.
    • Microsoft Office Specialist
      Certified in Word, Excel, and PowerPoint.
    • Desert Hills High School – Service Volunteer
      American Foundation for Suicide Prevention
      Help prepare for the event and work with participants during the fundraiser walk.